Upon arrival, at departure or in transit, your welcome agent will escort you in record time to where you need to go. Your passage through the formalities will be facilitated with priority access, so all you have to do is let us guide you to your chauffeur.

• Welcome at the airplane door
• Priority passage

Is your family travelling together for the first time? Are you afraid you’ll miss your connection? Are you worried that your luggage might get lost? You can count on our welcome agents to prevent or remedy any unforeseen circumstance that might arise during your journey.

• All-inclusive service by our welcome agents
• Luggage assistance
• Lost luggage declaration if required

Relax in the lounge while your personal assistant takes care of check-in, refresh yourself while you wait for your luggage or take advantage of the time saved to browse the duty free offerings. Thanks to your personal assistant, you can use your time however you like.

• ‘Personal shopper’ service available upon request